Return Policy

At Street Tags, we want you to love what you ordered. If something isn't right, we're here to help.

Return Window

We accept returns within 30 days of the delivery date. Items must be returned in their original condition — unworn, unwashed, and with all tags attached.

Eligible Items

The following items are eligible for return:

Clothing and apparel in original, unworn condition
Accessories in original, unused condition
Items with original tags attached

Non-Eligible Items

The following items are not eligible for return:

Items that have been worn, washed, or altered
Items without original tags
Final sale items

How to Start a Return

To initiate a return, please contact us at support@streettags.onmicrosoft.com or call us at 1 855 932 2604 with your order number and reason for return. We will provide you with return instructions within 2 business days.

Refunds

Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.

Exchanges

We currently do not offer direct exchanges. If you'd like a different size or item, please return your original order and place a new order.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. In that case, we will cover the return shipping.